See what businesses across London and Greater London have to say about working with DNA Cleaning Solutions
Reviews on this page come from Google, shown in the widget above, so you can read what clients wrote in their own words. Below we explain how to check DNA Cleaning Solutions independently, what clients usually ask us for and how we keep standards steady from one visit to the next.
When you compare cleaning companies online, look for comments about consistency over months rather than a single visit, how problems were handled, and whether cleaners arrived when agreed. Comments from businesses similar to yours, such as offices, surgeries or warehouses, tell you more than general praise.
Then ask the company for proof that online comments cannot give you: insurance certificates, a written specification and an explanation of who checks the work. A good contractor will provide all three without fuss, and will explain what happens when a clean is missed or a cleaner is off sick. Reviews show how other clients found us, while a site survey and a written specification show exactly what you will get, so use both before you decide.
Once cleaning starts, a quick walk round once a week tells you more than any rating. Check entrances and reception floors first, because visitors see them. Then look at washrooms (soap, paper, bins and the floor behind the door), kitchen worktops and sinks, and high-touch points such as door handles, light switches and lift buttons. Note anything missed with the date and location and send it to us, with a photo if you can. Clear, specific notes let the manager brief the team and make the fix stick, and they are also the fairest basis for any feedback you later post online.
For an independent view of what good cleaning practice looks like, the British Institute of Cleaning Science (BICSc) publishes guidance on cleaning standards and training. To learn more about how we work, read about us or our frequently asked questions.
